Skip to content
KN5 Road, Remera Kigali RWANDA.
Privacy Policy

1. Introduction

Welcome to Car Rental Self Drive. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

  • Personal Information: We collect personal details such as your name, address, email, phone number, driver’s license number, and payment information when you make a reservation.
  • Usage Data: We gather information on how you interact with our website and services, including IP addresses, browser types, and access times.
  • Vehicle Information: We collect data related to the vehicle you rent, including rental dates, mileage, and condition reports.

3. How We Use Your Information

  • To Process Reservations: We use your personal information to process and manage your car rental bookings.
  • To Improve Services: Usage data helps us enhance our website and rental services.
  • To Communicate: We may contact you regarding your reservation, customer service inquiries, or promotional offers.
  • For Legal Compliance: We may use your information to comply with legal obligations or enforce terms and conditions.

4. Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and customer support.
  • For Legal Reasons: We may disclose your information if required by law or to protect our rights and safety.
  • In Business Transfers: Your information may be transferred if we are involved in a merger, acquisition, or sale of assets.

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

CAR RENTAL SELF DRIVE
KN5 Road Remera, KIGALI-RWANDA
info@carrentalselfdrive.com
+250783008990


Terms and Conditions

1. Introduction

Welcome to [Company Name]. These Terms and Conditions govern your use of our car rental services. By making a reservation, you agree to abide by these terms.

2. Rental Agreement

  • Eligibility: You must be at least 21 years old with a valid driver’s license and a credit card.
  • Reservation: You are required to provide accurate personal information and payment details when booking a vehicle.

3. Rental Charges and Payment

  • Rental Fees: The rental fee is based on the type of vehicle, rental duration, and any additional services.
  • Deposit: A security deposit is required and will be refunded upon the return of the vehicle in good condition.
  • Additional Charges: Extra charges may apply for additional drivers, late returns, fuel, and damages.

4. Use of Vehicle

  • Permitted Use: Vehicles must be used in accordance with traffic laws and rental agreement terms. Off-road driving and cross-border travel may be restricted.
  • Care of Vehicle: You are responsible for the vehicle’s care and must report any damage or issues promptly.

5. Insurance and Liability

  • Basic Insurance: Basic insurance is included but may have limitations and exclusions.
  • Additional Insurance: You may purchase additional insurance for extra coverage.
  • Liability: You are liable for any damages not covered by insurance, including those caused by negligence or violation of terms.

6. Vehicle Return

  • Return Location: Vehicles must be returned to the agreed location at the end of the rental period.
  • Condition: The vehicle must be returned in the same condition as when rented, excluding normal wear and tear.

7. Cancellations and Modifications

  • Cancellation Policy: Cancellations made within a specified period before the rental may incur a fee.
  • Modifications: Changes to your reservation are subject to availability and may incur additional charges.

8. Termination

We reserve the right to terminate your rental agreement if you breach these terms or fail to comply with our policies.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the rental.

10. Governing Law

These Terms and Conditions are governed by the laws of Rwanda. Any disputes will be resolved in the courts of Rwanda.

11. Contact Us

For any inquiries or issues regarding these Terms and Conditions, please contact us at:

CAR RENTAL SELF DRIVE
KN5 Road Remera, KIGALI-RWANDA
info@carrentalselfdrive.com
+250783008990

Back To Top

You cannot copy content of this page