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What To Do In Case Of A Breakdown or Accident With A Rental Car

Learn essential steps to stay safe and get help quickly if your vehicle breaks down, including emergency tips and contact info
What To Do In Case Of A Breakdown or Accident With A Rental Car

Experiencing a vehicle breakdown can be stressful and dangerous, especially if it happens in an inconvenient location. Here’s a detailed guide on what to do to ensure your safety and get help quickly: 

  1. Secure the Scene:
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    Pull over to a safe location away from traffic. Turn on your hazard lights and, if possible, park on a flat, even surface.

  2. Assess the Situation:
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    Try to identify the cause of the problem. Is it a flat tyre, a dead battery, or something more serious? If it’s a minor issue you can handle yourself (like changing a tyre) and you feel safe doing so, proceed with caution.

  3. Contact for Help:
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    Most rental companies offer roadside assistance. Locate the contact information in your rental agreement or on a sticker inside the glove compartment. They can dispatch a tow truck or mechanic to get you back on the road.

  4. Document Everything: Take photos or videos of the breakdown, including the car’s location and any damage. Note the time and date of the incident. Keep copies of any receipts for repairs you might need to pay for upfront.
  5. Communicate with the Rental Company:
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    Inform them about the situation and follow their instructions regarding the vehicle and any necessary paperwork. They may advise you to wait for assistance or direct you to a nearby repair shop approved by the rental company.

By following these prioritized steps, you can ensure your safety and get the necessary help promptly in the event of a vehicle breakdown.

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